Overview
If your device is connected to WiFi but cannot access the internet, the issue may be related to network configuration, device state, or connection authentication.


What to Do

  • Forget and reconnect to the WiFi network

  • Restart your device and attempt to reconnect

  • Verify you are connected to the correct MSC WiFi network

    • Ensure you are not connected to a limited or guest network unintentionally


Need Help?

If you are still unable to access the internet, submit a ticket or contact the IT Help Desk: