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Knowledge base
Online Systems
Getting Started
5
Aggies Online
Blackboard
Microsoft 365
MSC Email
Softdocs
Access & Use
3
Aggies Online - Proxy Accounts
Microsoft 365 - Download/Install Office
Microsoft 365 - Web Apps
Account & Login
Getting Started
5
MSC Single Sign-On (SSO)
Your Username (SSO)
Your Password (SSO)
Microsoft Account
Account and Student Information Changes
Access & Use
5
Microsoft Account - Password Reset
SSO - Account Locked
SSO - New Password Not Working
SSO - Password Reset
SSO - Password Reset Email Not Received
Network & Connectivity
Getting Started
2
MSC WiFi Networks
MSC Wired Networks
Access & Use
5
Wireless Device Registration
Finding Your MAC Address
Unable to Connect to WiFi
No Internet When Connected to WiFi
Forgetting a Network
Devices & Hardware
Getting Started
2
Campus Computers
ShoreTel Phones
Access & Use
1
Restart a Computer
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