IT Support

Overview
Softdocs is a document management system used to store, manage, submit, and retrieve institutional documents in a secure, centralized location.

Who Uses This System

• Students

• Faculty

• Staff

What This System Is Used For

Softdocs is used for:

• Submitting required student documents

• Uploading forms and supporting materials

• Storing and managing electronic documents

• Routing forms or approvals through institutional workflows

• Accessing institutional records and files

How to Access

• Go to: https://mscok.etrieve.cloud/central

• Sign in by entering your MSC email address, and on the subsequent page, by using your MSC username and password (Single Sign-On)

What to Expect

• Access is based on role and departmental permissions

• Students may only see document submission areas relevant to their requirements

• Faculty and staff access may include additional workflows or administrative tools

• Document availability and routing may vary by process or department

Important Notes

• Softdocs access is managed by institutional IT and administrative services

• Users only have access to documents and workflows assigned to their role

• Document submission requirements are determined by the requesting department

Need Help?

• If you are unable to access Softdocs, please reference the password reset support article
• If you are experiencing issues after logging into Softdocs, submit a ticket or contact the IT Help Desk:
  • Site: https://itsupport.mscok.edu/support/tickets/new
  • Email: itsupport@mscok.edu
  • Phone: 580-387-7160